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Frequently Asked Questions

 

How do I order?
We are happy to accept orders by e-mail or telephone.


How do I pay?
Payments are normally conducted through PayPal.  However, payment can be made by credit card, debit card or cheque over the telephone.


What Mount Board do you use?
We use Arqadia and Bainbridge mountboard which has a white core as our normal board.  It is of conservation standard. It is 1.4mm thick.


What is Backing Board?
Backing Board is used for backing the artwork or image to give it additional support. We use our mount board as the backing.


How long is delivery time?
Delivery can take up to 5 working days. However we have found that 2 to 4 days is the normal time.


What size do I need?
All our mounts have an aperture that is 3mm smaller all the way round than your image.


Do prices include VAT and carriage?
We are not VAT registered, so you do not pay VAT. Prices do not include carriage.


 

 

 

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Copyright © 2008 Merlin Framers
Last modified: 29/02/08